1. Shipping Options
We offer:
- Standard Delivery: 3-5 working days (UK) – Free on orders over £50 (£3.95 otherwise)
- Express Delivery: 1-2 working days (£5.95)
- International Delivery: 5-10 working days (prices vary)
2. Order Processing
- Orders placed before 2 PM GMT ship same day
- Weekends/Bank Holidays: Ships next working day
- Processing may take 1-2 days during sales
3. Tracking Your Order
You’ll receive:
- Order confirmation (immediately)
- Shipping confirmation with tracking number (within 24 hours)
- Estimated delivery date
4. Important Notes
- Signature required for orders over £100
- Address changes: Only possible before dispatch
- Undeliverable packages: Returned after 3 attempts
5. International Shipping
- Customs/duties: Customer’s responsibility
- Delivery times vary by destination
- Some restrictions apply